NOT SOLD (BIDDING OVER), HIGH BID WAS
5,200.00CAD
This item WAS NOT SOLD. Auction date was 2025 Dec 20 @ 10:00UTC-08:00 : PST/AKDT
This is a LIVE webcast Auction. You will be bidding in real-time against other internet, proxy & onsite floor bidders. When placing a bid you agree to Jett Auctions terms & conditions. You are entering into a legally binding contract. If you are the winning bid, you must complete the transaction. DECEMBER 20TH IS THE LAST AUCTION OF THE YEAR. PICKUP DAYS WILL BE SATURDAY, DECEMBER 20TH, AND MONDAY, DECEMBER 22ND. PLEASE PLAN ACCORDINGLY, AS WE WILL BE CLOSED UNTIL JANUARY 6TH, 2026.
2013 RAM 1500 LARAMIE, WHITE, 282774 KMS, 5.7L, 8 CYLINDER, GASOLINE, AUTOMATIC WITH TIPTRONIC, TRANSMISSION, 4X4, 5 PASSENGER. AIR CONDITIONING, POWER WINDOWS, POWER LOCKS, KEY-LESS ENTRY, TILT STEERING, CRUISE CONTROL, ALLOY WHEELS, ANTI THEFT, DUAL AIR BAGS, POWER SUNROOF, BLUETOOTH, LEATHER SEATS, POWER SEATS, HEATED SEATS, HEATED MIRRORS, INFOTAINMENT CENTER, NAVIGATION, BACK UP CAMERA, TRACTION CONTROL, REMOTE START, DUAL ZONE CLIMATE, STEERING WHEEL CONTROLS, POWER ADJUSTABLE PEDALS, FOG LIGHTS, TOW PACKAGE, TRAILER BRAKE CONTROL, RUNNING BOARDS, POWER MIRRORS, PUSH-BUTTON START , COOLED SEATS, TIRE PRESSURE MONITORING SYSTEM (TPMS), HEATED SIDE MIRRORS, SPLIT-FOLDING REAR SEATS. DECLARATIONS: EX-LEASE 3 ACCIDENTS 1 GLASS CLAIM, TOTALLING $21026. SERVICE HISTORY SHOWS7 RECORDS. AUCTION NOTES: LOCATION: PARKSVILLE. THIS VEHICLE IS AT OUR PARKSVILLE SITE, 861 ALLSBROOK RD, PARKSVILLE, BC. ALL VIEWING, PAYMENT, AND PICKUP HAPPEN AT THIS LOCATION ONLY. STOCK #: D709192 1C6RR7VT3DS709192 WE DO NOT GUARANTEE MANIFOLDS IN THE HEMI ENGINES NOT MECHANICALLY INSPECTED, NOT SUITABLE FOR TRANSPORTATION, MUST TOW.
DECEMBER 20TH IS THE LAST AUCTION OF THE YEAR. PICKUP DAYS WILL BE SATURDAY, DECEMBER 20TH, AND MONDAY, DECEMBER 22ND. PLEASE PLAN ACCORDINGLY, AS WE WILL BE CLOSED UNTIL JANUARY 6TH, 2026.
THIS VEHICLE IS LOCATED AT OUR PARKSVILLE LOCATION AT 861 ALLSBROOK RD. ALL VIEWING, PAYMENT, AND PICKUP MUST TAKE PLACE AT THIS LOCATION ONLY.
DISCLAIMER:
BEFORE PARTICIPATING IN ANY AUCTION CONDUCTED BY JETT AUCTION, YOU MUST CAREFULLY READ AND UNDERSTAND ALL RULES AND REGULATIONS. AS A BUYER, IT IS YOUR SOLE RESPONSIBILITY TO CONDUCT DUE DILIGENCE, FAMILIARIZE YOURSELF WITH JETT AUCTION’S FEE STRUCTURE, AND REVIEW THE ARBITRATION POLICY, INCLUDING WHAT QUALIFIES FOR ARBITRATION AND WHAT DOES NOT.
BUYER RESPONSIBILITIES:
BUYERS MUST VERIFY ALL ITEM DETAILS, INCLUDING BUT NOT LIMITED TO POWERTRAIN, DRIVETRAIN, FEATURES, OPTIONS, YEAR, MAKE, MODEL, AND OVERALL CONDITION. JETT AUCTION STRONGLY RECOMMENDS INSPECTING ITEMS IN PERSON BEFORE BIDDING. BUYERS ASSUME FULL RESPONSIBILITY FOR BIDDING ON ITEMS WITHOUT PRIOR INSPECTION. BUYERS ARE RESPONSIBLE FOR THEIR ELECTRONIC DEVICES. THIS INCLUDES KIDS, DOGS, OR ANYTHING ELSE BIDDING ON YOUR BEHALF!
PICKUP & REGISTRATION POLICY:
THE REGISTERED PURCHASER MUST BE PRESENT WITH VALID IDENTIFICATION AND REQUIRED DOCUMENTS FOR PICKUP AND REGISTRATION. NO THIRD-PARTY PICKUPS OR REGISTRATIONS WILL BE ACCEPTED.
FAILURE TO COMPLY WITH THIS POLICY WILL RESULT IN A $199 ADMINISTRATIVE FEE.
TERMS & CONDITIONS:
BY PARTICIPATING IN OUR AUCTIONS, YOU ACKNOWLEDGE AND ACCEPT THESE TERMS. JETT AUCTION HOLDS NO LIABILITY FOR DISPUTES ARISING FROM FAILURE TO ADHERE TO THESE GUIDELINES.
RESOURCES:
HOW IT WORKS:
HTTPS://JETTAUCTION.COM/HOW-IT-WORKS/
ARBITRATION GUIDELINES:
HTTPS://JETTAUCTION.COM/ARBITRATION-GUIDELINES/
FREQUENTLY ASKED QUESTIONS:
HTTPS://JETTAUCTION.COM/FAQS/
Auction Location:
861 Allsbrook Road, Parksville, British Columbia, V9P 2A9, Canada
Previewing Details:
The items are available prior to the Auction for viewing and inspection. Wednesday thru Friday 9:30 to 5:00 Saturday 9:30 to 3:00 Estate Auction Start at 1o:00 PST and Auto Auctions starts at 11:00am
All Purchases will incur a 5% GST and 7% PST
All internet Purchases will incur a Internet Bidding Fee
$5000 Under - Fee $25
$5000 Over - Fee $50
A Non Refundable $500 (Under $5000), $1000 (Over $5000) Deposit will processed Saturday Afternoon for any winning internet bidder.
All Winning bidders will pay the buyers premium below plus $95 Car History Report Fee.
Any Vehicle not picked up by Tuesday by 5:00 pm will incur a daily storage fee of $25.00 per day
Taxes:
| Tax | Rate | Desc. |
| GST |
5% |
Good and Services Tax |
| PST |
7% |
Provincial Sales Tax |
Buyer's Premiums:
| From (Incl.) | To (Excl.) | Premium |
| 0.00 |
499.00 |
145.00 |
| 499.00 |
999.00 |
175.00 |
| 999.00 |
1,499.00 |
225.00 |
| 1,499.00 |
1,999.00 |
245.00 |
| 1,999.00 |
2,499.00 |
265.00 |
| 2,499.00 |
2,999.00 |
285.00 |
| 2,999.00 |
3,499.00 |
305.00 |
| 3,499.00 |
3,999.00 |
325.00 |
| 3,999.00 |
4,499.00 |
345.00 |
| 4,499.00 |
4,999.00 |
365.00 |
| 4,999.00 |
5,499.00 |
385.00 |
| 5,499.00 |
5,999.00 |
405.00 |
| 5,999.00 |
6,499.00 |
425.00 |
| 6,499.00 |
6,999.00 |
445.00 |
| 6,999.00 |
7,499.00 |
475.00 |
| 7,499.00 |
7,999.00 |
500.00 |
| 7,999.00 |
Infinite |
7.5% |
Additional Fees:
Shipping Details:
SHIPPING & REMOVAL:
Shipping arrangements to be handled by the purchaser. The purchaser must inform Jett Auctions of the arrangements and lots must be paid in full & Registered in the buyers name prior to release of goods purchased.
Estate Lots must be removed by end of day Tuesday following Saturday's auction. Starting Wednesday we will charge a $10 a day storage fee for the next 7 days. After 7 days and the Buyer fails to remove any lots within the time specified, the lots shall be deemed abandoned and the Auction house may re-sale, remove from the auction site and/or store at Buyer's sole risk and expense. In addition, the Buyer shall be liable for any rent incurred or damages suffered by the Auction house because of the Buyer's failure to timely remove any lot. The items balance must be settled by 4 pm the following Tuesday; failure to honor the purchase in full will result in forfeiture item, deposit and could result in legal action.
SHIPPING RECOMMENDATIONS:
Looking for a shipping quote ? We recommend reaching out to our dedicated customer service team. They’ll be happy to assist you in obtaining a
shipping quote tailored to your location
Call
Toll Free:(877)716-1177
Email: sales@jettauction.com
Payment Details:
PICKUP DAYS WILL BE SATURDAY, DECEMBER 20TH, AND MONDAY, DECEMBER 22ND. PLEASE PLAN ACCORDINGLY, AS WE WILL BE CLOSED UNTIL JANUARY 6TH, 2026.
Payment and pick-up for this item must be made by the Tuesday following the auction and by
4:30 pm with Cash, Draft, E-Transfer (info@jettauction.com), Visa or MasterCard (an additional 2% merchant fee is added to use this option).If payment is not received by end of day Tuesday a $250 late payment fee will be applied to your total.
Accepted Payment Methods:
- VISA
- Master Card
- Money Order/Bank Draft
- Wire Transfer
- E-Transfer
- Debit
- Cash
TERMS OF SALE
Jett Auction Ltd. is providing the following terms and conditions which must be accepted in order for you to access the online bidding service. Jett Auction reserves the right to add, delete or change some or all the online bidding services at any time without notice.
Jett Auction Ltd. has put forth every effort, in preparing the advertising for this auction, to provide accurate descriptions of all items. It is the Bidder's responsibility to determine the exact condition of each item.
Vehicle runs, viewing is recommended.
It is the purchaser's sole responsibility to make any necessary inquiries and to inspect the item before placing a bid
The description of the item is based on the information supplied to Jett Auction limited.
All descriptions and conditions of items on this website are believed to be correct and have been conscientiously set forth by the owner. However, neither the owner nor the Auctioneers are responsible for any errors in description or condition.
The items are available prior to the Auction for inspection.
To Register for this event, bidders are required to provide Jett Auction Ltd. with:
* A valid credit card # and expiry date for purchases under $25,000.00.
Successful bidders are required to pay in addition to the purchase price and additional taxes a:
* the buyers fee and history report fee and a Internet Bidding Fee
$5000 Under - Fee $25
$5000 Over - Fee $50(Listed on the BP,Taxes & Fee's Tab)
There is no fee to register, watch, and listen or to bid. These fees apply only to successful Internet Buyers. Taxes on fees are applicable to all Buyers. No charges or fees apply to unsuccessful Bidders.
The Auctioneer may state the year of manufacture of certain equipment, however it is the responsibility of the Buyer to ascertain, by his own means the correctness of year, model and mileage prior to bidding.
Odometer and hour meter readings are what is showing at time of listing, and may not be the actual km, or hours on the equipment.
The Auctioneer reserves the right to group, modify, increase, diminish or delete lots at his sole and absolute discretion.
If for any reason whatsoever the Auctioneer fails to deliver an awarded lot, the Auctioneer's sole liability shall be the return of any deposit or monies paid for such non-delivered lot; this does not include lost or stolen items.
All rights, privileges and powers reserved or granted to the Auctioneer in these Terms of Sale shall be deemed reserved and granted to Auctioneer's employees, advertising representatives, and all owners for whom the lots are being sold.
All Bidders must provide their name, address, phone number, and e-mail address at which they can be contacted. This is to ensure good communication between Jett Auction Ltd. and the bidder throughout any transactions.
Purchases become the responsibility of and shall be and remain at the risk of the purchaser immediately upon acceptance of his bid. It shall be the responsibility of the purchaser to insure his purchases immediately.
The Auctioneer has the sole discretion to advance the bidding and may reject a nominal advance, should it, in his estimation, prove injurious to the auction. The auctioneer shall be the final judge in all bidding disputes and shall name which Bidder is the purchaser.
All sales are final. Acceptance of a final bid by the Auctioneer constitutes a legal, binding sales contract, pursuant to the terms and conditions stated.
The auction company reserves the right to refuse (give approval to bid) anyone deemed to be a potential detriment to the conduct of the auction. Auctioneers reserve the right to refuse issuing a bidding card. Auctioneers make no guarantees or warranties, expressed or implied, of any kind. This posting is only a guide; please inspect equipment.
All announcements made the day of auction take precedence over any and all printed or verbal statements.
The Buyer hereby agrees to indemnify and hold harmless Jett Auction Ltd., and the Seller, against any and all liability, loss, costs, damages, and other expenses arising from the loading out of equipment by Jett Auction ltd. on the Buyers behalf.
Payments & Removal
Payment of the purchase price, plus applicable taxes, buyers fee charges must be made following notification of the successful bid.
Payment and pick-up for this item must be made by the Tuesday following the auction and by
4:30 pm with Cash, Draft, E-Transfer (info@jettauction.com), Visa or MasterCard (an additional 2% merchant fee is added to use this option).
All payments must be made in Canadian funds by Visa, MasterCard, certified cheque or bank wire transfer. Buyers will pay an additional online administrative fee of 2% of the purchase price when using the online payment service for credit card transactions and an administrative fee will be charged on wire transfers.
The Purchaser of a lot shall make payments as follows:
No purchases may be removed until paid in full including all applicable taxes, administrative and service fees. You agree to pay interest on overdue accounts at a rate of 2% per month, together with any legal or collection costs incurred by Jett Auction Ltd.
All lots must be removed within the time announced or posted at the sale at Buyer's sole cost and risk, and only in a manner approved by the Auctioneer. If for any reason, the Buyer fails to remove any lots within the time specified, the lots shall be deemed abandoned and the Auctioneer may re-sale, remove from the auction site and/or store the said lots at Buyer's sole risk and expense. In addition, the Buyer shall be liable for any rent incurred or damages suffered by the Auctioneer because of the Buyer's failure to timely remove any lot. The remaining balance must be settled by 4 pm the following Tuesday; failure to honor the purchase in full will result in forfeiture of the deposit and could result in legal action. Late Fee: $250 late payment fee will be applied to purchase total if full payment is not received by end of day Tuesday following Saturday's auction. A storage fee of $25 per day, starting the Wednesday after the auction, applies to unclaimed vehicles. After 7 days, a $100.00 per day storage fee is imposed. RV storage fees are $50 per day starting the Wednesday after the auction and $150 per day after 7 days.
If you agree to the terms and conditions above and you are 19 years of age, with the legal capacity to participate in the auction, you may register for this event. Registering for this event means you are financially responsible for your use of the online bidding service and you are responsible for any usage by any other party of the online bidding service under your name or account. You agree to Jett Auction Ltd. Terms of Sale for this auction.
Before placing your bids, we would like to provide you with some important information regarding our process and procedures:
Due Diligence: As a buyer, it is your responsibility to conduct thorough due diligence on any item you intend to bid on. We encourage you to carefully review all available information about the item, including its condition, history, and any applicable documentation. Please feel free to reach out to us if you require additional details or clarification. We highly recommend and encourage you to view items in person before placing a bid.
Understanding Fees: Before participating in our auction, it is essential to familiarize yourself with our fee structure and how the auction works. Our fees may include buyer's premiums, administrative charges, and any applicable taxes. These fees will be clearly outlined in the how it works page. If you have any questions about our fees, please do not hesitate to contact us.
https://jettauction.com/how-it-works/
Arbitration Process: In the event of any disputes or issues that may arise during or after the auction, we have a structured arbitration process in place to resolve conflicts fairly and efficiently. We strive to ensure a transparent and equitable resolution for all parties involved. We encourage you to review our arbitration process carefully to understand your rights and obligations as a bidder.
https://jettauction.com/arbitration-guidelines/
Undisclosed defects that would cost over $1500 excluding labor costs to repair according to manufacturers established warranty standard rates and that ought to have been announced but were not, are subject to arbitration. Any defect that was announced is not subject to arbitration. Engine Light – We Disclose if the engine light is on through a picture of the Instrument Cluster, (not arbitrate-able) it is the bidder’s responsibility to make any necessary inquiries/investigation and accept the risk of not doing an inspection
THE FOLLOWING ARE NOT SUBJECT TO ARBITRATION
a) Windshields and other glass items
b) Upholstery, headliners, mats and trim
c) Visible rust
d) Visible body damage
e) Axle joints, CV joints, driveshaft
f) Springs, shocks, tires, brakes, suspensions, clutch assemblies and cooling systems, heater core, power steering, tune- ups, exhaust & oil or coolant leaks
g) Rack-and-pinion steering
h) Air-conditioning
i) Any Vehicle sold for $5000 or less (except where Seller failed to announce I.E(1)(i), (ii) [odometer], (viii) (e) [structural damage],(xiii) [branding], (xx) [re-VIN’d] [ Seller’s obligations])
j) Any engines smoking or blow by, noisy lifters, head gaskets and camshaft exceeding 96,000 kms.
k) Vehicles with over “200,000” kms are sold as is or sold under announcement I.E(1)(i) or (ii) [odometer] of Seller’s Obligations (except where Seller failed to announce I.E.(1) (viii)(e) [structural damage], (xiii) [branding], (xx) [re-VIN’d] under paragraph 1 of Seller’s Obligations)
l) Vehicles sold as a " Tow Unit " [except for Vehicles where the Seller failed to announce I.E.(1) (i), (ii) [odometer], (viii)(e) [structural damage],(xiii) [branding], (xx) [re-VIN’d] [ Seller’s obligations])
m) Federal stickers
n) Boats, motor homes, antique vehicles, equipment, snowmobiles, motorcycles, unless sold with a Seller’s guarantee
The National Auto Auction Association’s Structural Damage Policy and applicable provincial
laws govern arbitrations respecting structural damage.
WHEN IS ARBITRATION AVAILABLE?
The arbitration form must be completed on Jett Auctions website before the close of business on auction sale day or end of day the following Tuesday with no exceptions. If forms are not submitted by time frame stated Arbitration claim will be voided.
Arbitration is not available if the Buyer no longer has possession of and title to the Vehicle.
Arbitration is only available to the Auction’s Buyers and Sellers and not to the customers of the
Buyers and Sellers.
If arbitration is not available, the Buyer’s only remedy is against the Seller directly, without the
involvement or intervention of the Auction. The Buyer and the Seller release and waive all
rights, remedies, claims, and causes of action against the Auction, and its present and former
officers, directors and employees, and its successors, predecessors, subsidiaries, affiliates and
assigns from any claim or remedy whatsoever, whether known or unknown, for or by reason of
using the services and facilities of the Auction including but not limited to the Arbitration process
A WORD OF WARNING The arbitration process is not a tool for price reduction or for dealing
with “Buyer’s Remorse”. Buyers are cautioned to avoid impulse buying and to inspect Vehicles
thoroughly before bidding. All used vehicles generally require repairs and Buyers should allow
for this in their bidding. Arbitrations are regularly monitored by the Auction. Sellers who
repeatedly fail to make required announcements or Buyers who repeatedly submit questionable
arbitration claims, may have their Auction privileges temporarily or permanently suspended
III NAAA STRUCTURAL DAMAGE POLICY The following is the National Auto Auction’s Structural Damage Policy which governs all Vehicles. To the extent that there is any inconsistency between the NAAA Policy and the Auction’s policy, the Auction’s Policy governs.
Seller’s Disclosure Requirements – Seller must disclose structural damage, repairs or replacement as outlined in this policy prior to selling a vehicle at auction. The recommended declarations are: • Structural Damage – The vehicle has structural damage and/or repairs and will not be subject to arbitration under this policy. • Certified Structural Repairs – The vehicle has sustained damage to a specifically identified structural component, which has been repaired, and the vehicle has been certified to be within the Used Vehicle Management Standard (UVMS). The vehicle, if properly announced, may be arbitrated only for improper repair of the designated area, existing damage or repairs to other areas, or failure to be within the UVMS (see par. 3) • Structural Alteration – The vehicle has an altered frame or unibody as specifically announced. The vehicle can be arbitrated only for damage or repairs to structural components other than those disclosed or in the event of improper alteration. Such a disclosure should be made for the following alterations, unless they are clearly obvious by the appearance of the vehicle: -Frame lengthened or shortened. -Suspension altered. -After market accessories installed/removed. -No disclosure is required for a properly installed towing package.
Seller’s Disclosure Not Required – No declaration will be required for existing insignificant damage or repair thereof. Insignificant damage is defined as: •Damage due to transport tie-down, improper jacking or lifting or contact with parking abutments and/or road debris,
provided that the vehicle is within the UVMS. • Damage solely to glass or bolt-on components.
Undisclosed Structural Damage or Repair – A vehicle may be arbitrated if it has undisclosed existing or repaired damage, which should have been disclosed under this policy, even though the vehicle is within the UVMS.
Arbitration Period – Buyer must arbitrate improperly disclosed structural damage by end of day Tuesday following Saturdays auction. The vehicle must be returned to the selling auction, or to an auction or facility designated by the auction within 2 calendar days of arbitration.
Buyer’s Reimbursement by Seller – In the event of improperly disclosed structural damage the Seller will be responsible to reimburse the Buyer for: • The actual price of the vehicle, • The Buyer’s fee, • Inspection and arbitration fees incurred at the auction, and • Reasonable transportation costs actually incurred transporting the vehicle to and from the Buyer’s dealership.
IMPORTANT: The Auction reserves the right to interpret and modify these Auction Policies and Arbitration Rules in order to comply with the spirit of the NAAA Code of Ethics and the integrity of the auction process. The Auction Policies and Arbitration Rules are implied terms and conditions of every agreement, whether written, oral, express or implied that you enter into with the Auction or with its Customers. You are responsible for ensuring that you are aware of any changes to these policies and rules
HOW DOES ARBITRATION WORK?
Step 1: Prior to initiating arbitration, it is mandatory for the buyer to have completed full payment for the vehicle. Possession of the sales agreement and vehicle relevant is mandatory for arbitration consideration. The auction will exclusively arbitrate the specified item or items outlined in the arbitration claim.
Step 2: To commence arbitration, buyers simply need to fill found on Jett Auction’s website and submit it to the Auction’s arbitration department by end of day Tuesday . Failure to do so will result in the claim being considered void with no exceptions.
Step 3: An Arbitration Fee is applicable, and buyers are required to cover the Auction’s Standard Arbitration Fee for the arbitration service. In the event that the Arbitrator deems the buyer’s claim as valid, the responsibility for the fee shifts to the seller. The Arbitrator retains the discretion to waive the fee under certain circumstances.
Step 4: Investigation. The Arbitrator will review only issues raised in the arbitration form. Both the Buyer and the Seller will have an opportunity to explain their position to the Arbitrator. Depending on the nature of the complaint, the Arbitrator may, after listening to both parties, inspect the Vehicle and come to a decision without further consultation. However, in certain circumstances, the Arbitrator may also refer the Vehicle to a specialty shop for consultation. If a specialty shop is consulted, the party against whom the arbitration decision is made must pay all costs of the consultation including transportation or towing fees, if applicable.
Step 5: Decision. After completing the investigation, the Arbitrator will decide whether or not the complaint was valid and inform both parties of the decision. The unsuccessful party will be responsible for all costs of the Arbitration. Written decisions are not provided unless specifically requested. The party requesting a written decision may incur an extra fee. This fee is not the responsibility of the unsuccessful party.
Step 6: Remedy. The Arbitrator may grant any remedy or relief that the Arbitrator considers to be appropriate in the circumstances. Remedies may include: cancellation of sale and refund of purchase price, partial rebate of purchase price, repair of defect at Seller’s expense, repair of defect at Seller’s partial expense, refund of expenses, etc.
Step 7: Finality. The decision of the Arbitrator and the Remedy imposed is final and binding on both parties. By choosing to initiate the Arbitration process, the Buyer is agreeing to be bound by the Arbitrator’s decision. By consigning a Vehicle for sale at the Auction, the Seller is agreeing to participate in any Arbitration process that may be initiated, to be bound by the Arbitrator’s decision and to comply with any Remedy imposed.
Note: If a Seller fails or refuses to comply with the decision of the Arbitrator, the Seller will be held liable for all losses, costs and damages including legal fees and any losses on the resale of the Vehicle. In addition, the Seller’s auction privileges at JETT auction may be temporarily or permanently suspended at the discretion of the Auction’s General Manager
We are committed to providing a seamless and transparent auction experience for all participants. Your satisfaction and confidence in our services are of utmost importance to us. If you have any questions or concerns, please do not hesitate to reach out to our team for assistance or email us at sales@jettauction.com
Thank you for choosing to bid with us. We wish you the best of luck with your bidding and we appreciate the business